Faced with an ever-increasing level of demand, our company has to offer our customers a flawless service. In order to do so we need, on the one hand, to make the most of all the contact we have with our partners – customers, transport companies, suppliers – and, on the other hand, to give them the tools they need in order to be more responsive.
With to its know-how in terms of the implementation of professional applications, NOTEO has been supporting us for several years with this process of updating our I.T. system, thanks to the installation of Microsoft Dynamics CRM, which centralises the information coming from and going to our partners.
With NOTEO, we have also developed web applications for these same partners (quote requests, making documents available, complaints, vectorial indicators). These applications are available via a portal and are all connected to our I.T. system.
The proximity and responsiveness of NOTEO’s teams have therefore been crucial to our success in dealing with these new challenges.
NOTEO first worked with us on problems relating to old applications developed on Microsoft ACCESS. This operation enabled us to continue using these environments while all the applications were redeveloped one by one so that they were compatible with the new rules of the I.T. system, particularly mobility.
As our experience with NOTEO was conclusive, we then moved on to asp.net developments. The team always listens to our needs and is always available to help projects progress and move forward. I’m very reassured to have found a company which exactly suits my needs and has the same goal: "Success!"
We use NOTEO for the provision of a range of training courses such as office software training for all levels (Excel, Word, Access, Powerpoint) as well as technical training such as GPO.
The teams are always quick to respond, listen carefully to our needs and are always ready to advise us. We recommend NOTEO, who offer tailor-made training courses, geographical mobility all over the country and the provision of high-quality equipment installed directly on our sites.
Thank you to all the team!